Chatbot Startup Umni has already saved over 15,000 work hours for Clients
and what’s coming in 2023
Hello from your friend in Bucharest, Romania.
In this issue: what’s coming in 2023, falling in love with a chatbot with Elitza Stoilova, popular YouTube video, and more!
Innovators Can Laugh
Can you imagine working as a hotel GM, being exhausted after working a 16-hour shift and then getting a call from a customer asking to translate to the waiter “to not put onions on the pizza”?
Sounds horrific right? Well Elitza Stoilova, founder of ai chatbot startup Umni, felt the same way.
After watching a YouTube video on chatbots, Elitza, with no technology background, began a journey of improving business operations for 40+ companies in the Bulgarian market. By developing and providing conversational ai chatbot software, she’s on a mission to save 1000s of hours for clients and businesses.
In this chat we learn how she got a job in the Pacific American islands, getting burned out from working 14-hour days, her love for zumba, and of course, creating an ai chatbot startup. Hear the show on Apple Podcast, Spotify, or other player.
Show highlights:
1:00 – tell me about love at first site (with chatbot)
3:40 – chatbot paralegals
4:40 – how did you get to the Pacific American islands?
7:15 – you speak Bulgarian and Russian, you’re hired
8:30 – working as an animator at a hotel
10:15 – I lived 3 months without water and power
11:38 – getting burned out working 14 hour days
14:15 – did you have to bootstrap to get your company off the ground?
18:10 – what obstacles did you have to overcome?
19:35 – what do customers enjoy about Umni?
20:25 – what does implementation look like?
21:50 – her dream is to display her chatbot physically inside her store
22:55 – a favorite hobby that you enjoy?
What’s coming in 2023
Now that Innovators Can Laugh is almost wrapping up season 4, here’s what to expect in 2023:
ICL mini podcast episodes. In addition to my normal interviews with Startup founders, these 3-12 minute podcasts will feature a Marketing expert. He or she will share how to solve a specific business or marketing related problem in these short episodes to be released every Monday.
Season 5 (beginning in late January) will feature Romanian Startups and season 6 (Jun-Oct) will feature startups from the Netherlands
YouTube Video - My Hilarious Bad Date
See the short clip where Irina Obushtarova shares the funny story about a hilarious bad date she was on.
Ps Don’t forget to subscribe!
Funny Tweet
The End
Wow! I did not know popping fireworks was legal in the city streets of Bucharest!
Now that we’ve officially wrapped up 2022, I’m looking to kick it into high gear with OptiMonk, Innovators Can Laugh, and a new digital product I’m working on. It’s more of a calling really as I’m hoping it helps many people globally. More to come on that later. In the meantime, here’s to a great start for 2023!
Eric M.